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Jennifer Williams

The next in our series of “Woman-Owned Businesses” profiles is Ginine Capozzi, who owns KnowledgeForce Consulting, a talent development firm that specializes in design, development and facilitation of custom training programs for different industries (including telecommunications, medical equipment manufacturing, pharmaceu

Jennifer Williams

In honor of National Women’s Small Business month, we talked to a few different women who own small businesses. We talked to them about challenges they’ve faced, what motivates them, and what they would say to other women trying to start their own businesses.

Jennifer Williams

We’re continuing our celebration of Customer Service week with another highlight of one of our STELLAR customer care representatives. By the way, this year’s Customer Service Week theme is Everyday Heroes™. The theme recognizes that frontline customer service professionals are heroes in their customers’ eyes – and in the rest of the company’s eyes as well!

 

Jennifer Williams

All businesses start as small businesses. Even Microsoft, Apple, and Google started in garages. The problem is, now everyone has this picture of small business owners and entrepreneurs working out of their garages! As a small business owner, you not only have to work hard to keep your business growing, you also have to get over the hurdle of the “Garage Business Stigma.”

Jennifer Williams

Remember when cell phones were something very few people had? I may be dating myself, but when I was in grade school I had an actual address book. An address book made out of paper. And I wrote down phone numbers in it. I know, right? Very special people, as in my 5 BFFs (my squad, if you will), had the honor of getting their phone numbers memorized.

Jennifer Williams

Back in the day, an “office job” meant that you went into the office at 9am and left at 5pm. Your office was where you did your work, took calls, and met with clients. Nowadays, there is no “typical” office job. Many professionals now work out of alternative offices; their homes, coffee shops, or even their cars.

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